Service catalogue

Brokerage support built around the actual customer workload.

Electricity, gas, water, metering, tenders, renewals, supplier disputes, and operational follow-through all affect the same customer journey. This page breaks out the key service lanes clearly.

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Service overview

One route for procurement, support, renewals, and supplier follow-through.

This is where prospects can move from a vague requirement into a specific service lane without losing the commercial context behind the account.

Dernetz services
What this means in practice
Utilities covered
Electricity, gas, water
Commercial buying support without splitting the customer story across separate teams.
Built for
Single site to complex estates
One customer can hold multiple sites, multiple meters, multiple contracts, and one clearer history.
Commercial shape
Tenders, renewals, supplier recovery
Useful when the work goes beyond a simple price comparison.
Operational style
Document-led and traceable
Bills, LOAs, contracts, and tasks stay linked so nothing disappears into email chains.
Public service pages
15
Focused entry points for procurement, support, projects, compliance, and wider account services.
Service families
13
Grouped so prospects can scan the catalogue without getting buried in raw internal service labels.
Sector lanes
4
Useful when the customer journey depends on estate type, operations, or procurement complexity.
Contact route
+44 20 8050 1233
Direct route into the team when the right service lane is already clear.
Open a service page

Each core offer has its own landing page.

That makes it easier to send customers directly to the relevant topic, whether they care about electricity, water, renewals, audits, or metering.

Showing all 15 service pages.
Electricity procurement
Procurement

Electricity procurement

Commercial electricity buying support for straightforward sites and complex portfolios.

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Gas procurement
🔥 Procurement

Gas procurement

Commercial gas buying support with contract timing, usage context, and supplier follow-through.

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Water procurement
💧 Utilities

Water procurement

Water procurement and account support for customers that want one broker across the wider utility picture.

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Multi-site portfolio management
🏢 Portfolio

Multi-site portfolio management

A structured workflow for customers with several sites, several meters, and staggered contract dates.

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Metering and data support
📟 Operations

Metering and data support

Meter works, supply identifiers, and data issues handled with the commercial context still in view.

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Bill audits and supplier disputes
🧾 Assurance

Bill audits and supplier disputes

Invoice checking, supplier recovery, and evidence-led escalation when the billing picture does not look right.

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Contracts and renewals
📝 Lifecycle

Contracts and renewals

Contract follow-through that covers paperwork, signatures, renewal watch, and the awkward bits after pricing.

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Market intelligence and tenders
📈 Commercial

Market intelligence and tenders

Market context and tender support for customers that need more than a one-line quote.

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Renewables and PPAs
🌿 Renewables

Renewables and PPAs

Support for renewable procurement, green contract structures, PPAs, and cleaner supply strategy.

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Low-carbon projects
🔋 Projects

Low-carbon projects

Solar, battery, EV charging, and efficiency-led project support framed around the wider commercial account.

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Sustainability and compliance
🛡️ Compliance

Sustainability and compliance

Energy audits, ESOS, SECR, ISO 50001, CCA, and wider net-zero support with operational context attached.

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Flexibility and optimisation
⚙️ Optimisation

Flexibility and optimisation

Demand response, capacity market, voltage optimisation, and CHP-related support for sites where load shape matters.

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Business telecoms and connectivity
📞 Business tech

Business telecoms and connectivity

Business broadband, telephone lines, and VoIP support for customers that want more operating services under one broker relationship.

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Merchant services and POS
💳 Business tech

Merchant services and POS

Card terminals, merchant acquiring, and POS support for customer-facing businesses with day-to-day payment operations.

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Waste, insurance and fleet
🚚 Support

Waste, insurance and fleet

Additional operational service support covering waste management, insurance, and fleet-related commercial needs.

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Full capability view

The deeper delivery map behind the customer conversation.

These are the broader service families that sit behind the key public pages.

Energy Procurement
Capability family

Energy Procurement

Core procurement services for competitive energy supply

Electricity Procurement
Competitive electricity supply contracts for single and multi-site portfolios
Gas Procurement
Natural gas supply procurement for commercial and industrial operations
Multi-Site Portfolio Management
Coordinated procurement across 100+ meters with portfolio optimisation
Fixed vs Flex Advisory
Strategic guidance on contract structure and market timing
Tender Management
End-to-end tender coordination and supplier engagement
Renewal Strategy
Proactive renewal planning with 90-day advance preparation
Contract & Lifecycle Management
📋
Capability family

Contract & Lifecycle Management

Proactive contract lifecycle and renewal management

End-Date Tracking
Automated contract expiry monitoring with advance alerts
Renewal Concierge
White-glove renewal service with market briefings and supplier coordination
Switching Support
Seamless supplier switching with change of supplier (CoS) coordination
Deemed-Rate Avoidance
Proactive monitoring to prevent costly deemed-rate charges
Change of Tenancy / Void Management
Property handover and vacant site energy management
Cost Recovery & Assurance
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Capability family

Cost Recovery & Assurance

Bill validation, audits, and savings verification

Bill Validation & Audits
Automated bill checking for overcharges and tariff errors
Dispute Handling
Expert support for billing disputes and supplier issues
Utility Invoice Recovery
Retrospective recovery of overcharges and billing errors
Savings Verification Proof Pack
Documented proof of savings achieved vs baseline
Market Intelligence
📊
Capability family

Market Intelligence

Real-time market data and strategic timing guidance

Market Tracking Dashboard
Live UK power market data (day-ahead, futures, balancing)
Price Timing Guidance
AI-driven recommendations for optimal contract timing
Alerting & Notifications
Proactive alerts for market events and renewal windows
Supplier Report Summaries
Curated supplier performance and market position reports
Metering & Operational Works
🔧
Capability family

Metering & Operational Works

Physical infrastructure and metering services (partner-led)

New Connections / Disconnections
Coordination of new supply connections and disconnections
Meter Works Coordination
Meter installation, upgrades, and replacement coordination
AMR / HH Installs
Automated meter reading and half-hourly meter installations
Change of Meter Operator
Switching meter operator (MOP) for better service or pricing
Optimisation & Engineering
⚙️
Capability family

Optimisation & Engineering

Technical optimisation and energy efficiency (partner-led)

Capacity (kVA) & DUoS Review
Analysis of agreed capacity and distribution use of system charges
Power Factor / Reactive Management
Reduce reactive power charges with power factor correction
Power Quality / Voltage Optimisation
Voltage optimisation and power quality improvement
HH / Interval Analytics
Half-hourly consumption analysis for load profiling and optimisation
Sustainability & Compliance
🌱
Capability family

Sustainability & Compliance

ESG reporting, compliance, and efficiency programmes (partner-led)

ESOS / SECR Support
Energy Savings Opportunity Scheme and Streamlined Energy & Carbon Reporting
Carbon Reporting
Scope 2 emissions tracking and net-zero roadmaps
SME ESG Packs
Simplified ESG reporting for small and medium enterprises
LED / Controls Retrofits
LED lighting and controls upgrades for energy savings
HVAC Optimisation
Heating, ventilation, and air conditioning optimisation
Building Controls & BMS
Building management system integration and optimisation
Business Tech Stack
💻
Capability family

Business Tech Stack

Telecoms and business technology services (coming soon / partner-led)

Broadband
Business broadband procurement and management
VoIP
Voice over IP telephony systems
Business Mobile
Corporate mobile plans and device management
POS Systems
Point of sale systems for retail and hospitality
Restaurant Ops Add-Ons
Restaurant-specific technology and operations support
Payment Solutions
💳
Capability family

Payment Solutions

Card payment machines and merchant services

Card Payment Machines
PAX A920Pro Mobile card payment terminals
Sectors we support

Good service depends on understanding the business context.

Hospitality and leisure

Hospitality and leisure

Pubs, restaurants, hotels, and venues often need joined-up handling across multiple meters, people, and supplier touchpoints.

Industrial and manufacturing

Industrial and manufacturing

Where usage is heavier, timing and contract structure matter more. Tender discipline becomes part of the value.

Retail, estates, and shopping centres

Retail, estates, and shopping centres

Good outcomes depend on keeping many sites, meters, contracts, and supplier conversations tied together.

Public sector and community sites

Public sector and community sites

A clearer paper trail, dependable follow-up, and visibility over contract stages help reduce unnecessary friction.

Service enquiry form

Tell us the job to be done.