Who it is for
Businesses and estates with business water supplies that need clearer account information, supplier comparison support or better portfolio records.
- Business water
- Multi-site estates
- Property portfolios
- Operational sites
Water procurement
Business water procurement and account support.
Support for business water information gathering, supplier options, account details and service follow-through where water services are included.
The problem
Water accounts can be difficult to align with sites, meters, tenants, historic billing and supplier records, especially where businesses operate across several premises.
- Water accounts
- Site matching
- Historic billing
- Tenant changes
What Dernetz can do
Dernetz can help organise business water records, review supplier and account information, support procurement activity where available and coordinate follow-up on data or billing issues.
- Record review
- Supplier options
- Account matching
- Follow-up
What customers provide
Water bills, account numbers, site addresses, meter information where available, current supplier details and any known billing or occupancy issues.
- Water bills
- Account numbers
- Site addresses
- Meter details
Supplier and third-party boundaries
Water supplier acceptance, pricing, account corrections and metering actions remain subject to supplier, wholesaler or third-party processes. Energy Ombudsman broker membership relates to qualifying energy-broker complaints and may not apply to water-broker issues.
- Supplier process
- Wholesaler process
- Water distinction
Process
How the work moves forward
- 01
Clarify the requirement, sites, utilities, suppliers, contract position and decision timetable.
- 02
Gather bills, contracts, authority documents, meter identifiers and any supplier correspondence.
- 03
Check the information for gaps, inconsistencies, contract dates, account ownership and supplier constraints.
- 04
Agree the next action with the customer, including procurement, account correction, supplier evidence or ongoing management.
- 05
Submit the required request, tender, quotation pack or supplier action with the right supporting information.
- 06
Track responses, compare the commercial or operational position, and present next actions for customer approval.
- 07
Follow through after submission or signature where included in the agreed service scope.
FAQs
Does Dernetz guarantee a saving or recovery?
No. Dernetz can support procurement, validation, evidence gathering and supplier follow-through, but outcomes depend on supplier pricing, contract terms, consumption, market conditions and third-party decisions.
Read more ->Who makes the final commercial decision?
The customer remains responsible for approving supplier contracts, commercial recommendations, Letters of Authority and material account actions. Dernetz can prepare information and support the process.
Read more ->How does the Dernetz Platform support the service?
The platform helps organise sites, meters, contracts, documents, tasks, supplier actions and follow-up in one controlled workspace, with Joji AI assisting where appropriate and human oversight retained.
Read more ->Next step